Skip to main content
All CollectionsIntegrationsCRM / ATSJobDiva
Setting up & using the JobDiva Integration
Setting up & using the JobDiva Integration

This article describes how to set up, use your JobDiva integration and sync features.

Updated this week

JobDiva Integration Setup

Setting up your JobDiva integration in SourceWhale is very simple, all you need to do is follow these steps:


Step 1

Click on your initials/image in the bottom left-hand corner of SourceWhale > Select Integrations from the dropdown box > Search for JobDiva in the search bar

Step 2

To enable the JobDiva integration, ask your account manager for a Client ID.

Create a separate API specific-user under Settings/My Team/Add User and enter these details in the relevant fields.

Step 3

Click activate.

When the integration is active, you will see a green connected box appear on the right-hand side of the JobDiva logo.


Sync Features

On the integrations page, you will be able to set default settings for yourself and your team.

General Settings

  1. Sync manual contact updates to JobDiva - Automatically update JobDiva with any manual changes made by your team to contact fields in SourceWhale, such as name, company, role, location and more.

  2. Create notes upon - Choose for which outreach types a note is pushed in JobDiva.

Sync Settings

  1. Set different settings for Candidates/Contacts.

  2. Only add notes to synced records - Toggling this on will mean that if you have "sync upon interested" or "sync upon replied" for the next option, we will only add notes to existing records in JobDiva once a Candidate/Contact has been marked as "interested" or "replied".

  3. When adding to a campaign - Choose to sync when adding Candidates/Contacts or when they respond or when they respond positively and are interested. Click the lock icon to lock the sync settings for all non-admin users within the platform.

  4. Displayed Fields - Choose which JobDiva fields users can optionally tag to a Candidate/Contact to push into JobDiva.

  5. Mandatory Fields - Choose which JobDiva fields must be filled to push Candidates/Contacts into JobDiva.

  6. Protected Fields - Selected fields will not be overwritten in JobDiva when syncing data.

  7. Filterable Fields - Selected fields will be displayed within the SourceWhale search page as a filter, allowing your team to search your CRM using these fields directly from within SourceWhale.

Field Mapping

Here you can customise and map all JobDiva fields to the corresponding SourceWhale variable.

Please do not adjust unless you are finding that the variables are not mapping as expected in JobDiva.

  1. Set different settings for Candidates/Contacts

  2. String Variables - These SourceWhale variables can only be mapped to one field in JobDiva.

  3. List Variables - These SourceWhale variables can be mapped to multiple fields in JobDiva.

  4. Social URLs - Link specific social URLs such as LinkedIn, Twitter etc to the correct field in JobDiva.

Using JobDiva with SourceWhale

Once you have set up your integration you will be able to use and set up the different features available.

Campaign Settings Page

On the campaigns setting page you will see different options regarding when and how contacts are pushed through to JobDiva.

Dropdown options: If you click on the grey arrow to the right hand side of the 'Sync options', you will see that you have the possibility to push through contacts to different jobs within JobDiva (shown below).

When you select any of these everyone you source and add to the campaign will be pushed through to the fields selected.


Chrome Extension

When using the chrome extension you will be able to access some of these features as well. This option is available in order to give the ability to change the settings you have previously set, for specific individuals.

I.e. In the campaign settings page, you have selected that you want everyone to be pushed through as a candidate, but you come across someone you'd rather push through as a ClientContact, you can then change this by clicking on the 'sync as' box and selecting the option that suits that contact better.

Your team admin can alter the fields displayed at any time by going into the integrations page.


Stuck or need some help? Click on the chat icon at the bottom right-hand corner to connect with our support team! ๐Ÿ’ฌ

Did this answer your question?