An Alias is an extra email address from which to send from whilst using your main account. These accounts do not have access to the platform.
Setting up an Alias
Step 1
Navigate to your initials/image and select 'Admin'.
Step 2
Select the 'Add User' icon.
Step 3
Insert the email of the alias and select 'Alias' from the Permissions dropdown.
Step 4
Select the corresponding Main Account.
Step 5
Press 'Save'.
Using an Alias in a Campaign
To use an Alias in a campaign, change the sender via the email drop-down and select the alias email you wish to use.
If you would like to add this for specific steps, untoggle "send as reply" and then select the alias via the email drop-down.
Forwarding Alias Replies
When sending an email from an alias account or teammate's account, you can opt-in for replies to be forwarded to your inbox.
Navigate to the Settings tab within a campaign and toggle on 'Forward replies received by teammates'. Now when a contact responds to an email step sent from an alias email account, the reply will be sent to the alias inbox and forwarded to you.
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