Nurture campaigns allow you to continue to engage with a contact even after they’ve replied to your outreach step.
Currently, a campaign stops once someone replies or books time in your calendar.
However, if you did want emails to continue after a reply, an example being quarterly check-in messages to placed candidates or market updates for your clients, then we have a nurture campaign setting too, a fantastic option to regularly keep in touch with your candidates and clients without the need to setup manual steps or reminders.
To create a Nurture Campaign, please follow the steps below:
Step 1.
Please navigate to the Campaign settings
Step 2.
Turn on the toggle for ‘Continue steps after contact replies’
When this toggle is turned on, the contact will continue to receive the remaining campaign steps, even if they have replied to the campaign
Nurture campaigns continue to send until they are specifically stopped.
Even if a SourceWhale user engages with the contact outside of SourceWhale.
Note: This is a beta feature, if you'd like access to this feature, reach out to your CSM or the support team.
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