Deliverability Test Page

Use our deliverability test page to check your domain health

Soumya Jud avatar
Written by Soumya Jud
Updated over a week ago

Simply enter a sample email content, along with you email address, and receive a detailed report of your domain health in your inbox within 10 minutes.


Step 1

Step 2

Enter a test email subject and body.

Click Sign In & Run Test.

Step 3

You will be redirected to sign into SourceWhale using your work email address.

Step 4

You will see a confirmation screen once the deliverability test has started.

Step 5

You will see their test email in your sent box. The system will send this email to multiple email addresses in order to test the user’s domain health.

NOTE: Do not delete this email until you receive the report, otherwise we will not be able to complete the report.

Step 6

Within the next 10 minutes, you will receive a link to a detailed deliverability report in their inbox.


Understanding the report

Deliverability

  1. See whether or not your email is fully compatible with SourceWhale.

  2. Understand if SPF, DKIM and DMARC have been set up correctly

  3. Quick view of all the actions outstanding

4. Inbox: The Inbox rate is the percentage of the messages that went to the Inbox with different mailbox providers.

Spam: The Spam rate is the percentage of the messages that went to the Spam folder with different mailbox providers.

Tabs: The Tabs rate is the percentage of the messages that went to different tabs in the Inbox (for example, the Gmail’s Promotions tab, Newsletters tab, Offers tab etc.) with different mailbox providers.

Missing: The Missing rate is the percentage of the messages that didn’t reach the test mailboxes.

Note: You can download this by clicking the icon in the top right of the modal

5. Sender IP Reputation: measures the behavioral quality of an IP address and how many unwanted requests it sends.

Note on IP Block Lists:

This warning is predominately for organisations that have their own email server, i.e. one not hosted by Microsoft (Office 365), Google (Gmail) etc. If you host your own email server and find yourself on an IP blocklist, you will be able to submit a removal request to the blocklist. As long as there aren't repeated instances of "spamming" the server should be automatically removed after a period of time.

If your email service is hosted by Gmail, Office/Outlook, you will share an IP with other Gmail, Office/Outlook customers. This means the actions of others can impact whether or not you are on an IP Blocklist. These IPs are rotated frequently by the email service provider, so any association is usually temporary and nothing to be concerned with.

6. Spam Filters: check to see how your email did against spam filters

7. Email Deliverability Report: see how your email delivers with different email providers


Stuck or need some help? Click on the chat icon at the bottom right-hand corner to connect with our support team! 💬

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