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Setting up & using the Recruiterflow Integration
Setting up & using the Recruiterflow Integration

This article describes how to set up, use your Recruiterflow integration and Integration settings.

Updated over a week ago

Recruiterflow Integration Setup

Setting up your Recruiterflow integration in SourceWhale is very simple, all you need to do is follow the steps below.

Step 1

Go to your initials/image in the bottom left-hand corner of SourceWhale and click on it > Select Integrations from the dropdown box > Select Recruiterflow.

Step 2

To enable the Recruiterflow integration, ask your Recruiterflow account manager for an API key.

Step 3

Once you have entered the API Key then click activate.

When the integration is active, you will see a green connected box appear to the right hand side of the Recruiterflow logo.


Integration Settings

On the integrations page, you will be able to set default settings for yourself and your team.

Contact Settings

Sync manual contact updates to Recruiterflow - Automatically update Recruiterflow with any manual changes made by your team to contact fields in SourceWhale, such as name, company, role, location and more.

Block emails to recipients marked as off-limits - If turned on, SourceWhale will not send emails to contacts marked as off-limits/opt-out in Recruiterflow.

Adding to Recruiterflow

Add Candidate/Contact to Recruiterflow - Choose when Candidates/Contacts get added to Recruiterflow, either when added to the campaign, when they respond or when they respond positively and are interested. Alternatively, you can choose to not add this contact type.

Only add notes to synced records - Toggling this on will mean that if you have "only when they reply" or "only when they are interested" for the Add candidate/contact to option, we will only add notes to existing records in Recruiterflow once a Candidate/Contact has been marked as "interested" or "replied".

Candidate/Contact Fields

Displayed Fields - Choose which Recruiterflow fields users can optionally tag to a Candidate/Contact to push into Recruiterflow.

Mandatory Fields - Choose which Recruiterflow fields must be filled to push Candidate/Contact into Recruiterflow.

Update field in Recruiterflow - You can choose "Always update" or "Only update if Blank":

Always update will update the field regardless if there is existing information on a contact in this field. Any existing information will be overwritten by the new information.

Only update if Blank will only update when the field is empty and won't overwrite any existing data.

Activity Notes

Here you can choose which activities will create notes in Recruiterflow.
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Note creation

Create new notes from - Choose for which outreach types a note is pushed in Recruiterflow.

Contact Stages

Here you can map SourceWhale outreach stages to your custom Recruiterflow stages.

Select the drop-down for each stage to map it to the correct Recruiterflow Stage.

Contact Fields

Here you can customise and map all Recruiterflow fields to the corresponding SourceWhale variable.

Please do not adjust unless you are finding that the variables are not mapping as expected in Recruiterflow.

General Settings

Displayed Company Information

Displayed company info - Select the option to give further information regarding a company in the SourceWhale Chrome extension.

Displayed company warning - Select the option you would like displayed to help identify the correct company for a Candidate/Contact when there may be possible company duplicates or similarly named companies in your CRM.

Advanced Settings

Don't overwrite existing CVs in Recruiterflow - If a contact has an existing CV in Recruiterflow, we will not upload a new CV.

Using Recruiterflow with SourceWhale

Once you have set up your integration you will be able to use and set up the different features available.

Campaign Settings Page

On the campaigns setting page you will see different options regarding when and how contacts are pushed through to Recruiterflow.

Dropdown options: If you click on the grey arrow to the right hand side of the 'Sync options', you will see that you have the possibility to push through contacts to a variety of different areas within Recruiterflow (shown below).

When you select any of these everyone you source and add to the campaign will be pushed through to the fields selected.


Chrome Extension

When using the chrome extension you will be able to access some of these features as well. This option is available in order to give the ability to change the settings you have previously set, for specific individuals.

I.e. In the campaign settings page, you have selected that you want everyone to be pushed through as a candidate, but you come across someone you'd rather push through as a contact, you can then change this by clicking on the 'sync as' box and selecting the option that suits that contact better.

You can do the same in regards to advanced setting options, by clicking on the grey arrow to the right of the 'Sync as' box.

Your team admin can alter the fields displayed at any time by going into the integrations page.


Stuck or need some help? Click on the chat icon at the bottom right hand corner to connect with our support team! πŸ’¬

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