SourceWhale

Learn why your InMail has not been delivered

Why hasn't my InMail been sent?

This article will describe how to pause a campaign.

How to Pause a Campaign

This article will describe how to schedule emails to be delivered at different times on different days.

Email Scheduling for different times on different days.

This article will describe how to unarchive a campaign.

How to Unarchive a Campaign

How to check the Reply Rate

This article will describe how to manually send emails instantly.

How to Send Emails Now

This article will describe how to check if the contacts in your campaign are active or not.

How to check if a contact is active in a campaign

How do I change my name?

This article will describe how to format custom variables using Bold, Italic or Underline options.

How to format Custom Variables

This article will describe how to pause your campaigns while you are on away.

How do I pause all my campaigns for a holiday?

This is useful for those single contacts you have contact details at hand and need to add quickly into the platform

Manually Add a Single Contact to a Campaign

This article will describe how to change the subject line in email steps.

How do I change the Subject Line of an Email?

This article will describe how a contact can unsubscribe.

How to Unsubscribe

This article will describe how to link your SourceWhale account to Vincere.

My projects are not showing from Vincere to SourceWhale

This article will describe how to add a calendar link to your profile.

How to Add a Calendar Link to your profile.

The Email Step will be converted to an InMail Step

This article will describe how to make a campaign active.

How to Make a Campaign Active

This article will describe how to change an email address for a contact.

How to change an email address for a contact.

What is the difference between seats?

This article will describe how to Update your Email Signature.

How to Update Your Email Signature

This article will describe how to Adjust How Many Emails can be Sent per Day

Adjust How Many Emails can be Sent per Day

Where is the Send test button?

This article will show you how to submit a feature request.

Where can I submit a feature request?

How to Re-Send a Campaign

How to change the font in emails

The article explains how to check when your credits renew or how many credits your team has.

When do Credits Reset?

This article will describe how to check the time settings for emails.

How to change the time emails are sent

This article show you how to add contacts to a campaign from a project.

Move contacts from a Project to a Campaign

This article will describe How to Add Personalisation to a Live Campaign

How to Add Personalisation to a Live Campaign

This article shows you how to move contacts from one campaign to another.

Move contacts from one Campaign to another Campaign

Send-as-Reply, with different Senders

This article shows you re-add contacts to a Campaign.

Re-Add contacts to a Campaign

Integrations Warning: Company Mismatch

This article will help you review your campaigns to ensure they are being sent.

Your Campaign Checklist

FAQs

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