The following will need to be actioned by user with Admin permissions in JobAdder.
Follow the steps below on how to add SourceWhale as a value to your Source list in JobAdder.
Step 1
Login to your JobAdder CRM, click on your Account in the bottom left hand corner of JobAdder and then select Admin
Step 2
Look for the Candidates dropdown, expand it by clicking the little arrow to the left of it and then click Source
On this page, you will need to click "Add another"
Add in SourceWhale and then click Save Changes.
Source is not currently an option for Contacts in JobAdder
You have now setup SourceWhale as a source in JobAdder ! This will now be automatically as a source whenever you add someone from SourceWhale into your CRM.
Source Mappings in SourceWhale
One thing you will need to check is that you have mapped source correctly in SourceWhale within the Contact Fields for Candidates. This can be done by following these steps:
1. Navigate to your Integration Settings in SourceWhale.
2. Click on JobAdder
3. Click on the Contact Fields tab
4. Select the Candidate tab
5. Scroll down to Source and check this is mapped to the correct field
Ensure this is mapped to the source field where you added the SourceWhale value.
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